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Privacy Policy

Effective date: 22nd July 2024

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## Introduction

At Freeela.com, we are committed to protecting the privacy of our users. Freeela is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations. This Privacy Policy outlines our practices regarding the collection, use, and sharing of personal information we receive from users of our app.

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## Information Collection and Use

“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.

You do not have to provide us with your personal information. The only personal information we collect is the email address that you voluntarily provide to us when you sign up for our services. We use this information exclusively to identify you as a user of our app and to provide you with the services and support you have requested and for internal administrative purposes.

Freeela does not collect sensitive information about you, including information or opinion about your racial or ethnic origin, political opinions, political association, religious or philosophical beliefs, membership of a trade union or other professional body, sexual preferences, criminal record, or health information.

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## Log Data

We want to inform you that whenever you use our app, we do not collect information that your browser sends to us that is called Log Data.

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## Cookies

Freeela app uses cookies. Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. Our app does not use these “cookies” explicitly. These cookies recognise when your device has visited our app, so we can distinguish you from other users of the application. This improves your experience and the Freeela mobile app. The cookies collect information that helps you to login automatically next time the app is opened by the user.

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## Service Providers

We may employ third-party companies and individuals due to the following reasons:

- To facilitate our app;
- To provide the app on our behalf;
- To perform app-related services; or
- To assist us in analysing how our app is used.​

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## Disclosure of personal data

Legal requirement

Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

We may disclose your personal information in the good faith belief that such action is necessary to:

  • Comply with a legal obligation

  • Protect and defend the rights or property of the Company

  • Prevent or investigate possible wrongdoing in connection with the Service

  • Protect the personal safety of Users of the Service or the public

  • Protect against legal liability

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#Third parties

We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information. For example, we may disclose your personal information to our third party service providers (for example, our IT providers).

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These third parties may have access to your email address which you have voluntarily disclosed to us. The reason for the third parties to collect such information is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose, other than to provide our services to you.

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## Disclosure to third parties overseas

Where we disclose your personal information to third parties overseas, we will take reasonable steps to ensure that data security and appropriate privacy practices are maintained. We will only disclose to overseas third parties if:

  • you have given us your consent to disclose personal information to that third party; or

  • we reasonably believe that: the overseas recipient is subject to a law or binding scheme that is, overall, substantially similar to the APPs; and â—‹ the law or binding scheme can be enforced; or

  • the disclosure is required or authorised by an Australian law or court / tribunal order

 

## Security

We value your trust in providing us your email address, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

We will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:

  • having a robust physical security of our premises and databases / records;

  • taking measures to restrict access to only personnel who need that personal information to effectively provide services to you;

  • having technological measures in place (for example, anti-virus software, fire walls)​

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## Retention of personal information

We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example record-keeping obligations.

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## Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

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​## Governing law

These Terms are governed by and are to be construed in accordance with the laws in force in the New South Wales Australia. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales Australia and any courts which have jurisdiction to hear appeals from any of those courts and You waive any right to object to any proceedings being brought in those court.

 

## Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at admin@freeela.com.

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